Patient information
Know what to expect.
Simple guidance to help you prepare for a dental visit and make the most of your conversation with your dentist.
Your first visit
Bring any relevant medical and dental history, a list of medicines you take, and details of allergies or previous reactions. Be ready to explain what has brought you in, when symptoms began, and what makes them better or worse.
- Bring relevant previous dental records or X-rays if available
- Tell the dentist about medicines, allergies, and medical conditions
- Share your concerns, goals, and any dental anxiety
- Ask about options, expected follow-up, and costs before treatment
There are no wrong questions when it comes to understanding your oral health.
Frequently asked questions
Helpful answers before you visit
How do I request an appointment?
Use the appointment enquiry form or contact the clinic using its verified phone or WhatsApp number once those details are published. The clinic must confirm the date and time.
What should I bring to my appointment?
Bring relevant medical and dental history, medication details, allergy information, and previous dental records if available.
Will I receive treatment at my first visit?
This depends on your concerns, clinical findings, available time, and the dentist's recommendation. Ask the clinic what to expect when your appointment is confirmed.
Can I get an estimate before treatment?
Ask the clinic about consultation charges, treatment options, and an estimate based on the clinical assessment before proceeding.
What if I have severe dental pain or swelling?
Contact a dental professional promptly for advice. If swelling affects breathing or swallowing, or you have another severe or rapidly worsening symptom, seek emergency medical care immediately.
How often should I have a dental check-up?
The right interval varies with your oral health and risk factors. Your dentist can recommend an interval that suits your needs.